How to Become an Operations Manager

Operations Manager

The job of an operations manager is, quite literally, to manage a business’s operations. Operations are the inner workings of a business: staff, budgets, projects, strategies, and products all come under this bracket. The operations manager is in charge of multiple departments to ensure that they all function well together. Because of this, an operations... Read More »

The job of an operations manager is, quite literally, to manage a business’s operations. Operations are the inner workings of a business: staff, budgets, projects, strategies, and products all come under this bracket. The operations manager is in charge of multiple departments to ensure that they all function well together.

Because of this, an operations manager will need stellar knowledge of different parts of businesses. Their duties are diverse, and may change depending on which company they are working with, but can include:

  • Coordinating different departments within a company to make sure that they operate smoothly together.
  • Considering short and long term goals of each department and making sure that they are on track.
  • Hiring and training employees across the board.
  • Reviewing each department’s budgets, including going over expenses and analysing profits.
  • Making administrative decisions.
  • Overseeing inter-department communication and checking that everybody is collaborating together when needed.
  • Ensuring that health and safety standards are met throughout the business.
  • Reporting to the general manager.

 

This means that the ideal candidate for an operations management role will need a breadth of expertise in areas like human resources, finance, IT, and marketing. Also crucial for an operations manager is industry experience; they need to know the field inside out. Often, candidates in this role have previously worked in the same industry before assuming the operations manager position.

Most operations managers are graduates with strong experience. Suitable degrees include marketing, business, or management, but many subjects are acceptable, as long as the candidate has vocational experience in various business-related fields. Masters degrees in business management or a related field are also beneficial to an operations manager application.

Ongoing knowledge of different areas of business is essential for an operations manager; showing a strong interest in how businesses function through relevant work experience and taking supplementary courses would make someone’s application for this role stand out.

Due to the unpredictability of an operations manager’s job, they will often find themselves in stressful situations; so being able to remain calm under pressure, organisation, and critical thinking skills are essential for this role. They must also be excellent leaders, as they will often be supervising and directing a team of people, and great at communicating with people.

Operations managers typically work in offices on a 9-5 basis; although this can change depending on the industry. As their role is senior, they have a generous salary and high job security.

 

What degree is most commonly held by a Operations Manager?


  • Dip. / BA / MA of Business Administration and Management
  • Dip. / BA / MA of Business
  • Dip. / BA / MA of Mechanical Engineering
  • Dip. / BA / MA of Information Technology
  • Dip. / BA / MA of Economics
  • Dip. / BA / MA of Business, Management, Marketing, and Related Support Services
  • Dip. / BA / MA of Marketing
  • Dip. / BA / MA of Psychology
  • Dip. / BA / MA of Project Management
  • Dip. / BA / MA of Finance
  • Dip. / BA / MA of Accounting and Finance

Career Transportability across Countries


Transportability: Medium
Experts in operations management may find it possible to secure jobs abroad - especially if they are working for international companies, where they might be able to transfer internally. However, because many businesses are structured specifically with the local market and culture in mind, less experienced operations managers may find local companies in other countries less willing to hire.

What is the Salary of a Operations Manager?

ExperienceEducationAverage salary | year
AU$UK£US$
Operations Manager1-3 yrs€78,000£37,900$55,033
Operations Manager3-5 yrs€108,000£52,500$71,564
Head of Operations5-10 yrs€133,700£65,000$76,272

What skills are needed to become a Operations Manager?


  • Management
  • Operations Management
  • Leadership
  • Customer Service
  • Project Management
  • Team Leadership
  • Business Development
  • Microsoft Office
  • Negotiation
  • Strategic Planning
  • Sales
  • Microsoft Excel
  • Team Building
  • Change Management
  • Training
  • Project Planning
  • Contract Negotiation
  • Business Strategy
  • New Business Development
  • Account Management
  • Contract Management
  • Process Improvement
  • Sales Management
  • Marketing
  • Procurement

Operations Manager Courses

Those who are wondering how to become an operations manager should start their training by undertaking some relevant courses. Because operations management is such a broad role, taking supplementary courses in all aspects of business - from recruiting to budgeting - would be beneficial.

  • Introduction to Humanitarian Logistics

    Understand the fundamentals of humanitarian logistics and discover supply chain management in a humanitarian context

  • Introduction to Innovation and Technology in Legal Services

    Develop your understanding of how technological innovation is transforming the way lawyers work

  • Business Management: National and Organisational Cultures

    Explore the concepts of national and organisational culture and build your skills in crosscultural management

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